Limited Warranty

1. Warranty Coverage

CleanTechnology, Inc., doing business as CleanRouter (“CT,” “we,” or “our”), warrants to the original end-user purchaser (“You”) that the CleanRouter hardware product (“Product”) will be free from defects in materials and workmanship under normal use during the Warranty Period.

2. Warranty Period

The Warranty Period begins on the date of purchase by the original end-user purchaser and lasts for one (1) year from that date.

3. Non-transferable

This Limited Warranty is non-transferable and extends only to the original end-user purchaser. This Limited Warranty is neither a service contract nor a support agreement.

4. 30-day Satisfaction Guarantee

If you are not completely satisfied with the Product and Service, you may cancel the Service and return the Product in its original condition within thirty (30) days of original purchase for a complete refund of the purchase price (excluding shipping costs). To initiate a return, contact support@cleanrouter.com.

5. Warranty Remedies

If a defect in materials or workmanship is confirmed during the Warranty Period, CT will, at its sole option:

Repair the Product using new or refurbished parts; or
Replace the Product with a new or refurbished CleanRouter product of equivalent or greater functionality.

This is your exclusive remedy under this Limited Warranty. Repaired or replacement Products are warranted for the remainder of the original Warranty Period or thirty (30) days, whichever is longer. All replaced Products and parts become the property of CT.

6. Exclusions

This Limited Warranty does not apply if:

The Product has been tampered with, opened, or the assembly seal has been removed or damaged;
The Product has been altered, modified, or its programming has been manipulated, except by CT;
The damage was caused by use with non-CT products or accessories not approved by CT;
The Product has not been installed, operated, repaired, or maintained in accordance with CT’s instructions;
The Product has been subjected to abnormal physical or electrical stress, misuse, negligence, liquid damage, or accident;
The serial number has been altered, defaced, or removed;
The Product was supplied for beta, evaluation, testing, or demonstration purposes at no charge;
The Product was used with a power supply other than that provided or approved by CT;
The Product was damaged due to acts of nature, including but not limited to lightning, floods, earthquakes, or power surges; or
Normal wear and tear, including but not limited to scratches, dents, or fading.

7. How To Obtain Warranty Service

Step 1: Contact CT Technical Support at support@cleanrouter.com or (520) 445-HOPE (520-445-4673). Have your Product serial number and dated proof of original purchase available. A dated proof of original purchase is required to process all warranty claims. CT will respond within two (2) business days.

Step 2: Work with CT Technical Support to troubleshoot the issue. If CT determines the Product is not the cause of the problem and on-site help is needed, you must arrange local technical support at your own expense, coordinating with CT as needed.

Step 3: If CT determines the Product is defective, CT will ship a replacement unit via USPS Ground (or better) within fourteen (14) business days, along with a prepaid return shipping label.

Step 4: You must properly package and return the original Product using the prepaid return shipping label within fourteen (14) calendar days of receiving the replacement. Include a copy of your dated proof of original purchase. If you fail to return the original Product within fourteen (14) calendar days, you will be charged for the replacement unit.

Products received without the prepaid return label and dated proof of original purchase will be rejected.

8. Out-of-warranty Service

Repairs or replacements for Products no longer under warranty will be available at CT’s then-current rates, subject to parts availability.

9. Software Disclaimer

ALL SOFTWARE PROVIDED WITH THE PRODUCT, WHETHER PRE-INSTALLED OR DELIVERED SEPARATELY, IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. The Software is licensed under the separate CleanRouter End User License Agreement (EULA). CT does not warrant that the operation of the Software will be uninterrupted or error-free, or that the Product or any network will be free from vulnerability to intrusion or attack.

10. Third-party Products And Services

This Limited Warranty does not apply to third-party software, services, or accessories bundled with or used alongside the Product. Any warranties for third-party products or services are provided by the original manufacturer or supplier, not by CT.

11. Limitation Of Warranty Period

TO THE EXTENT NOT PROHIBITED BY LAW, ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THE WARRANTY PERIOD. ALL OTHER EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, ARE DISCLAIMED TO THE FULLEST EXTENT PERMITTED BY LAW.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

12. Limitation Of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL CT BE LIABLE FOR ANY LOST DATA, REVENUE, OR PROFIT, OR FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, REGARDLESS OF THE THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING OUT OF OR RELATED TO THE USE OF OR INABILITY TO USE THE PRODUCT (INCLUDING ANY SOFTWARE), EVEN IF CT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL CT’S TOTAL LIABILITY UNDER THIS LIMITED WARRANTY EXCEED THE AMOUNT ORIGINALLY PAID BY YOU FOR THE PRODUCT.

These limitations apply even if any warranty or remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

13. Your Legal Rights

This Limited Warranty gives you specific legal rights. You may also have other rights that vary by jurisdiction.

14. Governing Law And Dispute Resolution

This Limited Warranty shall be governed by the laws of the State of Arizona. Any disputes are subject to the dispute resolution provisions in the CleanRouter Terms of Service.

15. Contact Information

CleanTechnology, Inc. d/b/a CleanRouter 4274 S Snowcap Ct Gilbert, AZ 85297

Support Email: support@cleanrouter.com Phone: (520) 445-HOPE (520-445-4673) Support Portal: support.cleanrouter.com