Apple has recently banned some of the most popular parental control apps from the App Store. (Update: Apple retracted the anti-MDM policy on June 4, 2019.) The remaining apps in the store have removed the ability to provide effective parental controls. We created CleanRouter because we believed parents should have control over the amount of screen time and content on their children’s devices. We still do.
What can you do to protect your family? Our Child App for Android and iOS are distributed via our internal infrastructure and NOT through Apple’s App Store. Our Child App has the following features:
- Enable or disable specific apps
- Enable time restrictions
- Turn the device’s internet off and on
- CleanBrowser, which replaces Safari, Chrome, etc., to provide safe browsing on your Clean Router network or a 4G connection
How do you get started? Our Child App is included in the mobile subscription, so Clean Router users on this plan can contact support to get started! Email us at firstname.lastname@example.org, call 520-445-4673 during our regular service hours of 7am-7pm MST (Arizona time) weekdays, 10am-4pm Saturday, or use the live chat feature on our website, CleanRouter.com! Families with the basic subscription, now is a great time to upgrade! Contact us today using any of the methods above!
If you have been following the controversy surrounding this story, you may have read about a technology called Mobile Device Management, or MDM. After meeting all of Apple’s requirements, including applying for several licenses, we have implemented the use of MDM in our Child App. It’s the only way to give parents the ability to see what apps are on their kids’ devices and allow or block those apps. For reasons Apple has not disclosed, the use of MDM is permitted on Apple devices, but the distribution of apps using MDM through the App store is now prohibited. Other articles have pointed out how this decision coincides with the release of Apple’s new parental controls feature, Screen Time. We will not comment on Apple’s possible motives.
Of course, families should guard their online privacy closely and choose their parental controls software with great care. Clean Router only gathers and uses the necessary data for the Child App to function properly. We also do not share or sell data to third parties. We have followed and will continue to follow the policies put in place by both Apple and Google. If you ever have any questions or concerns about your Clean Router, please contact us using any of the methods listed above.
Clean Router remains dedicated to providing families with online peace of mind.